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WFHI review

setup ka ek part theek tha, baaki medium hi raha

2 out of 52 of 5Unverified experienceSupport and communication

setup ka ek part theek tha, baaki medium hi raha

Main soch raha tha ki jo setup process hai wfhi ka, wo thoda zyada ongoing support dega, par actual mein toh ziada tar baar wo one-time setup type laga. Matlab haan, initial training theek tha, dialer configure kiya gaya, aur database ka integration bhi hua, par jab baat support ki aayi toh lagta tha ki mostly aapko khud hi manage karna padega. Support team ne ek do baar acha help diya jab main stuck tha, lekin baaki waqt toh bas system khud hi chal raha tha. Mujhe lagta hai agar continuous guidance zyada mile toh software ka potential aur achhi tarah se use kiya ja sakta tha. Automatic updates kabhi kabhi confusing the, especially jab kuch naye changes ke baare mein pehle nahi bataya gaya. Billing aur payment ke processes sahi supply hue par unmein bhi koi zyada flexibility nahi mili. Overall, simple aur essential cheezein achhi thi, par agar ongoing support thoda active ho toh main definitely zyada comfortable hota. Abhi ka experience mixed tha, ek taraf achha laga par dusri taraf thoda limited support ki wajah se frustration bhi hui.

Milind SinghalRajasthan, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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