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WFHI review

Setup ka ek part support team ne achha kiya

2 out of 52 of 5Verified customerSupport and communication

Setup ka ek part support team ne achha kiya

Maine jo WFHI ka software try kiya, usme setup process kaafi jagah par straightforward tha par support ki taraf se communication thodi mixed rahi. Initial sign-up aur billing pretty smooth tha, par jab main dialer aur calling tools setup kar rahi thi, toh kuch cheezen samajhne mein dikat aayi. Support team se baat karne par unhone ekbar kaafi achhi guidance di, jo mujhe samjhne mein madad kiya, lekin zyada baar follow-up karne par response delayed milta tha. Training sessions mein bhi thoda confusion tha ki kaun kaunsa module kitni baar repeat hoga, mujhe ye clarity nahi mili. Automatic updates kaafi helpful the system ko update rakhne mein par unke baad bhi kabhi kabhi database syncing mein issues rahe jo support se solve karne pade. Mujhe laga ki ek baar jo initial hurdle cross kar liya gaya, tab baaki cheezein relatively manageable lagi, toh overall setup mixed hi raha mujhe. Support se jo thodi acchi madad mili usi ne thoda satisfaction diya, baki thoda aur streamline karna chahiye.

Vinita RaoOdisha, IndiaExperience: Published:
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