Setup ka ek hissa acha tha, baaki samay zyada ongoing laga
Mujhe jo training aur onboarding experience hua, usme ek cheez acchi lagi ki initial setup instructions straightforward thi. Software ke dashboard pe navigate karna shuru mein simple laga aur software access ke liye jo steps diye gaye the, wo samajhna asaan tha. Lekin mujhe thoda problem ye lagi ki setup ke baad bhi zyada continuous effort maanga gaya software ke features manage karne mein. Jaise ke calling tools aur database ko regularly update karna ya naye changes ko samajhna, ye sab kaafi tareeke se one-off nahi tha. Main expect kar raha tha ki training mein zyada ongoing support ya updated materials milenge, lekin mujhe zyada baar apni taraf se hi seekhna aur problems solve karni padti rahi. Telephonic support kabhi helpful hota tha, kabhi nahi. Payment aur invoicing process thoda confusing raha kabhi kabhi, toh wo bhi ek issue tha. Overall, initial setup achhi thi, lekin software ka chalana jaisa continuous engagement maangta tha wo thoda frustrating raha.