Setup ka confusion tab sahih hua jab ongoing costs samjha
Jab main WFHI ke sales aur pre-purchase setup ko samajhne ki koshish kar raha tha, tab kuch baatein clear hui aur kuch nahi. Pehle toh mujhe laga tha ki sab kuch ek baar setup karke ho jayega, aur phir bas software use karte rahenge. Lekin jab training aur onboarding shuru kiya, tab pata chala ki kuch cheezein one-off hain, jaise account creation aur initial database integration, par kuch ongoing maintenance aur billing bhi regular rehta hai. Yeh samajhna simple nahi tha kyunki sales team se initial baat-cheet mein yeh poori clarity nahi mili. Thoda confusion tha ki kya automatic updates free hongi ya phir alag charges lagenge, jo aage chal kar samajh aaya. Dialer aur calling tools easy hain, lekin mujhe lagta hai ki agar setup stage mein thoda aur transparent communication hota toh better hota. Overall, software use karte waqt acche features mile par main thoda even-handed hoon is cheez par ki process kitna seamless tha, kyunki first time setup aur ongoing use mein thodi mismatch feel hui.