Setup jo expect kiya tha, waisa mila nahi
Maine socha tha ki software ka setup ek baar hoga aur phir easily chal jayega, but thoda ongoing setup chahiye hota hai. Shuruaat mein training aur onboarding theek thaak tha, sab samajh aa raha tha. Lekin jaise jaise maine dialer aur database features ko integrate kiya workflow mein, toh kuch baar manual adjustments karni padi. Ye ek tareeke se maintenance jaise tha, like constant retuning to fit hamare needs. Lekin sales support ne clearly bataya ki yeh chiz continuous hai, isliye koi extra shock nahi tha. Lekin thoda confusion tha ki kitna baar check karna hoga updates ke liye aur kab naye features milenge. Overall, jo initial setup tha, woh expected tha but thoda persistent efforts chahiye hote hain management mein. Onboarding process smooth thi aur invoice system bhi practical laga, bas thoda awareness honi chahiye trial se pehle.