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WFHI review

Setup itna complicated tha, bas frustration hui yaar

1 out of 51 of 5Verified customerSupport and communication

Setup itna complicated tha, bas frustration hui yaar

Really, pehle toh socha tha ki software ki setup easy hogi and support log helpful honge. Lekin jab meine start kiya, toh setup mein ekdum se bahut problems aaye. Dialer aur calling tools ko theek se configure karna almost impossible tha without continuous help. Problem ye bhi tha ki support se connect karne mein bohot wait karni padti thi aur kabhi kabhi toh lagta tha ki har baar mujhe hi sab repeat karna pad raha hai jo already bataya tha. Ek bar mujhe database feature mein error aaya aur mujhe lag raha tha mujhe baar baar phone karna padega. Setup kaafi one-off effort mangta tha, matlab ek baar sahi se set kar lo tab bhi regular issues repeatedly aate rahe. Jo training thi, usme bhi bahut detailed cheezein nahi thi, toh mujhe khud hi guesswork karna padta tha. Automatic updates ne kabhi kabhi software ko confuse kar diya, jaise ki features glitch kar rahe ho. Invoice process acchi thi but woh support issues ne mera overall experience bilkul thik nahi chhoda. Basically, jaisa mujhe laga tha se bohot ulta nikla yeh sab. Agar easy aur continuous support milti toh shayad mein zyada patience rakh pati.

Shraddha Dhara PhadkeAndaman and Nicobar Islands, IndiaExperience: Published:
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