2 out of 52 of 5Verified purchaseSupport and communication
Setup issues but at least support was reachable
The initial setup was a real challenge with lots of confusing steps that felt one-off rather than straightforward. I spent quite some time trying to get the database feature connected properly. However, when I reached out to support, they were available via phone and offered some guidance, which I appreciated. Unfortunately, much of the setup required repeated adjustments and wasn’t as smooth as I hoped. There were also delays in answering my follow-up queries, making the process frustrating. I think the support was my saving grace during onboarding, but I wish the software itself was simpler to configure from the jump. The ongoing operation seems fine once setup is done, but getting there was rough overall.