3 out of 53 of 5Verified purchaseSupport and communication
Setup helped but ongoing support was limited
After going through initial setup, some parts of the software integration went smoothly and matched what I was hoping for. The training provided good guidance on the calling tools and how to use the database feature, which helped my workflow. However, when I needed assist with customization later on, support felt more one-off than continuous. I imagine the regular updates automated some tasks, but for ongoing issues, telephonic support was sporadic and sometimes delayed. Invoicing and payments were straightforward, but I noticed not many follow-ups unless initiated from my side. So overall, I found the setup phase useful, but wished for more steady assistance afterward.