Setup has its ups and downs, but mostly worth it
Starting with the setup, I was surprised how much of it was a one-time thing. Like entering my details, getting familiar with the dialer, and understanding the database were basically setup steps that I needed to do once. After that, the ongoing things were really just keeping the database updated and making use of the calling tools for daily workflow. Honestly, I was expecting more constant learning or updates but the automatic updates kept everything smooth without much intervention from me. On the downside, some parts felt slow to get used to at first, especially syncing my contacts and checking call records. It was a bit frustrating sometimes going back and forth during onboarding. But circling back, the main setup being mostly a one-off effort really saved me time in the long run and now I can focus on actual work without fuss. That part made me appreciate the process despite a few rough edges.