Setup had ups and downs but still useful overall
Talking about the sales and pre-purchase phase, the setup process was a mix of quick wins and some slow moments. The initial onboarding and sign-up were straightforward and didn’t require much ongoing effort. However, maintaining the database and understanding the continuous automatic updates sometimes needed additional time and training. While the dialer tools worked well during everyday use, there were moments when the software felt a bit clunky or required troubleshooting. I'd tell a friend that while the start is easy, you should be ready for some ongoing learning and slight adjustments. So, it’s not all smooth sailing, but the positives outweigh the negatives for someone willing to put in consistent effort.