5 out of 55 of 5Unverified experienceTraining and onboarding
Setup had pros and cons, but overall worked well
The onboarding process started off with a lot of one-off steps like installing the dialer software and connecting the database, which took quite some time. However, once that was behind me, ongoing updates and usage felt much easier and actually more automatic than I expected. The training sessions were helpful, though some parts felt a bit rushed and I had to revisit a couple of things on my own. Yet, the support calls helped clear doubts and made me feel less stuck. So while it wasn’t all smooth sailing, the good aspects definitely balanced out the frustrating small bits in setup.