setup had its upsides but also some drawbacks
I went in expecting the software to be ready to use immediately once onboarding was done, but it turned out that a fair amount of setup was ongoing. The initial access setup was straightforward enough; creating a profile and linking it to the dialer went smoothly. On the downside, the workflow customization required more repeated tweaks than I anticipated, which isn’t ideal since I expected a more plug-and-play experience. While the automatic software updates happened without much hassle, some features needed manual attention and resetting after updates, which was a bit disruptive. So the good part was the initial access and the basic software interface were solid and responsive. But the bad side was having to continually adjust settings after changes or updates, making ongoing access less smooth than expected. Overall, the software is usable but requires more maintenance during everyday use than I had hoped for.