Setup had its ups and downs, to be honest
When I first started with WFHI's training and onboarding, I noticed that some parts were more like a one-off deal, while others seemed to require continual tweaking. The initial setup was fairly straightforward, which I appreciated, especially setting up the calling tools and dialer. However, as I moved beyond the first week and tried to integrate the database feature into my workflow, things started to feel a little more demanding. The automatic updates often changed settings that I had configured, requiring me to revisit those sections frequently. Onboarding materials were helpful in explaining these nuances, although I sometimes found it challenging to keep up without ongoing support. The telephonic support helped at times but not consistently enough to quickly resolve every issue. Meanwhile, the invoicing and payment processes were smooth and transparent, which was a relief. Overall, I feel that while some aspects of the setup and training were efficient and well-designed, others demanded more time and attention after the initial start. This mixed experience means I am cautiously optimistic about continuing to use the platform, though I hope for better stability with ongoing updates and clearer guidance in future training sessions.