I recently went through the onboarding flow with WFHI software, and my experience was somewhat mixed

I recently went through the onboarding flow with WFHI software, and my experience was somewhat mixed

I recently went through the onboarding flow with WFHI software, and my experience was somewhat mixed. Initially, setting up the database feature was fairly straightforward; the interface guided me through one-off tasks like importing contacts without much hassle. However, when it came to ongoing usage, especially managing call logs through the dialer across multiple days, I noticed some inconsistencies. The software updated automatically, which was convenient, but occasionally these updates altered settings I had customized, requiring me to redo them. Throughout this, telephonic support was accessible and generally helpful, though sometimes the wait times varied; some calls connected quickly, while others took longer to reach somebody. Invoicing and payment processes were clear and smooth, with sign-up requiring just a few steps that were well-explained. Still, I would have appreciated more clarity on which parts of the setup were one-off versus those requiring continuous attention, as that distinction was not always apparent. Overall, I found the software functional but with certain areas that could be communicated better for a smoother experience. This mix of good and less-than-ideal elements means I’m neither fully satisfied nor frustrated, leaning towards finding it serviceable for now.