setup had its moments, but overall fair
My verdict on the training and onboarding process is that setup is largely a one-off event but it requires some ongoing attention. Initially, I found that getting the software environment ready, including configuring the dialer and loading the database, was something you mostly do once. The training sessions guide you through this setup phase clearly. However, after the start, there is still a mild need for ongoing adjustments because as your work progresses you might encounter tweaks needed in your workflow or occasional updates to the software. The automatic update feature has helped ensure the software stays current without too much manual input, which is a definite plus. Signing up and processing payments were straightforward and didn't require repeated effort. The initial onboarding laid down most of what's necessary for daily use, though periodically revisiting some training content can be useful especially if you add new features to your workflow. All in all, it strikes a good balance between a solid initial push and a manageable ongoing maintenance effort.