Setup had its moments but ongoing usage was frustrating
I had mixed feelings about the training and onboarding process with WFHI software. The initial setup steps felt one-off and fairly straightforward, which I appreciated given how much software can drag you through endless clicks. The training modules were clear enough for me to get a basic grasp during those first few days. However, what was disappointing was how much I had to figure out on my own afterward. The ongoing workflows didn't seem well-supported by continuous training or tips within the system. That made working through upgrades and adapting to new features more difficult than anticipated. I expected smoother ongoing guidance to complement the initial effort. Overall, the onboarding got me started, but the lack of sustained support during regular use was a clear downside that made me rate it lower than I might otherwise have.