Setup had its moments but ongoing upkeep wasn’t great
The initial training and onboarding were decent and mostly one-off tasks, like filling out my details and getting used to the dialer. That part I appreciate since it felt like I could get started somewhat quickly. However, when it came to ongoing setup or maintenance, it wasn’t as simple. I found that I had to keep checking the database and sometimes repeat certain steps to stay updated, which was a bit repetitive and time-consuming. While the first stages were clear and manageable, the long-term setup felt a tad cumbersome.