Setup felt slower than it should have been
Honestly, the order of steps in gaining access to the software wasn’t very sensible. I ended up spending a lot of time waiting for certain permissions before I could proceed with the training and start using the calling tools properly. There was a bit of confusion because the onboarding flow didn’t clearly explain which parts had to be completed first, and I jumped around needing to backtrack or redo some sections. I suppose the automatic updates were fine once I got access, but by then the initial delay had already made things frustrating. It felt like a lot of waiting and clicking through screens that didn’t lead me straight to what I needed. I had hoped for a smoother progression, especially since the database feature seemed useful but only after everything else was finally in place. The overall time it took was longer than I expected given the supposed readiness of the software.