Setup felt overwhelming and confusing
I’ve been feeling quite frustrated with the WFHI setup process. Initially, I was hopeful but quickly realized that the onboarding felt overwhelming and confusing. I expected a streamlined experience, but there seemed to be an abundance of information that got too complicated. It was hard to differentiate what would be one-off tasks versus what required ongoing attention. This lack of clarity has left me tired, and I've had to spend extra time trying to figure everything out. I reached out for support multiple times, only to find it did not alleviate my confusion. I feel like I have explained my issues before, but it seems they don’t quite understand what I need. I understand everyone learns at their own pace, but the support did not provide the relief I was hoping for. Overall, I just want to get started effectively without spending so much energy deciphering how to use the software. I'm feeling stuck, and this has been a disappointing experience.