Honestly, my experience with the WFHI training and onboarding has been a bit disappointing because I
Honestly, my experience with the WFHI training and onboarding has been a bit disappointing because I found that most of the setup felt like a one-off task rather than an ongoing support structure. Right after signing up, I had to spend quite a bit of time configuring the dialer, database, and calling tools all at once without much guidance on how to maintain or adjust these things over time. The automatic updates happen, yes, but they didn't come with easy-to-follow notes or much training on what changed or improved. It felt like after the initial busy period, I was left on my own to figure out adaptations as needed. Although the software itself is capable, the onboarding did not prepare me well for long-term use. This is unfortunate because I expected some continuity in learning, not just a single burst of information. The payment experience was okay, but it doesn’t make up for the lack of ongoing support or refreshers in training. To put it plainly, I’d tell my friend that the initial pain is large and you don’t get much hand-holding afterwards.