Setup felt more like a one-time hassle than ongoing advantage
My initial impressions about the sales and pre-purchase process were rather disappointing. The sign-up and invoicing appeared standard and acceptable, yet the setup experience overall felt like a one-off hurdle rather than a seamless ongoing integration. The training modules were somewhat minimal, and I found myself having to resolve several software issues independently without productive telephonic support. While the database feature functioned as per description, the dialer and calling tools often exhibited bugs that were annoying and disruptive. Automatic updates happened but brought mixed results, occasionally complicating the workflow instead of improving it. The payment process was clear, yet I question if buying the software was truly worth the effort and time invested. The entire experience felt uncertain and could have benefited from more thorough guidance and proactive assistance. In conclusion, the process left me questioning whether I would continue with the service or look for alternative solutions.