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WFHI review

Setup felt longer than I hoped, still missing that 'click' moment

2 out of 52 of 5Verified customerTraining and onboarding

Setup felt longer than I hoped, still missing that 'click' moment

When I first started the training and onboarding process, I hoped it would just click fast and I’d feel ready immediately. But that wasn’t the case. There were definitely one-off tasks like setting up the dialer and importing my contact list that took more time than I expected. Then the ongoing parts, like adjusting my workflow within the software, felt quite repetitive and didn’t really gain momentum quickly. I kept thinking I’d reach a moment where everything suddenly made sense, but it just wasn’t happening. The training materials were okay, but I needed more live support to connect the dots, which I didn’t always get. It was frustrating to feel like I was doing a lot of trial and error without firm guidance. In short, the onboarding dragged a bit, and that moment of clarity I hoped for was elusive. I’m not sure if it’s just me or if others face this too, but it stalled my overall confidence in moving forward swiftly.

Pooja NairChhattisgarh, IndiaExperience: Published:
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