3 out of 53 of 5Unverified experienceTraining and onboarding
Setup felt like half one-time and half ongoing work
The onboarding process seemed to require a lot of initial setup that I needed to complete all at once, especially around database organization and dialer configuration. This felt like a big chunk of work upfront. But after that, the ongoing work mostly came from keeping up with automatic updates and occasional adjustments to calling tools as workflows changed. Telephonic support was helpful during the early days but less needed later on, which made the whole experience feel like two phases: an intensive start followed by intermittent maintenance. Overall, it was okay, but a bit more clarity on how much ongoing effort would be expected would have been nice to hear upfront.