Setup felt like a one-time slog with no ongoing clarity
The biggest issue for me was how the setup process was not as straightforward as advertised. Most of it felt like a one-off push to get started but without clear direction beyond that initial phase. After signing up and paying, I was left figuring out the rest on my own. There wasn’t much ongoing support or step-by-step guidance once I moved past the onboarding sessions provided. Using the calling tools and database felt patchy since I couldn’t get consistent answers. Also, the automatic updates were confusing because I didn’t know when they happened, which disrupted my workflow more than helped. The payment and invoicing part was the only section that worked smoothly as expected. If I’m honest, I didn’t feel supported enough after that initial purchase and setup window, making me question if this software is sustainable long term without more hands-on help. The biggest standout for me was the lack of clear ongoing structure after the first setup, which was disappointing.