Setup felt like a one-time chore, ongoing was pretty smooth too
Hey, just wanted to say that getting through the support and communication setup with WFHI was kind of a mix between one-off stuff and ongoing bits. Like, signing up and figuring out the invoicing felt like a task you do once and you're set - a little dry but necessary. The actual initial training spoke to that too, meaning once you get through the basics, the software tools start making sense, and then you spend more time actually working than figuring things out. The dialer and the database features needed some initial patience, but telephonic support was great for those one-off questions I had. After the setup phase, the automatic updates seemed to work quietly behind the scenes, so no fuss there, which was nice because I like my workflow disruption-free. So summing up, if I had to tell a friend what working with WFHI felt like, it’s that the hard part is mainly front-loaded, and after that it’s mostly smooth sailing with just occasional help needed when something new comes up.