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WFHI review

Setup felt like a never-ending chore

1 out of 51 of 5Verified purchaseSupport and communication

Setup felt like a never-ending chore

I tried to get through the setup and onboarding process with high hopes, but honestly, everything felt like a one-off event with no clear ongoing support. The initial steps supposed to simplify setting up workflows were confusing and felt incomplete, and every time I thought I was done, something new popped up that needed attention. Calling tools were promised to be intuitive, but I ended up wasting time trying to make simple calls and manage the database. Automatic updates never seemed to help and instead disrupted the small progress I had made. When I finally reached out for telephonic support, the responses were slow and sometimes unhelpful, adding to the frustration. The invoicing and payment process was straightforward but that was the only smooth part. Overall, the setup never felt like a one-time effort to get things running; instead, it dragged on continuously with no real resolution. This whole thing was more of a burden than an aid. Definitely not the experience I hoped for.

Vinita ChavanChandigarh, IndiaExperience: Published:
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