3 out of 53 of 5Verified purchaseSupport and communication
Setup felt like a mix of quick starts and ongoing tweaks
My experience with the telephonic support during setup was quite neutral overall. Initial calls helped me configure the dialer and get the database sorted, which felt like one-off tasks. However, I soon realized I needed continuous help refining workflows and understanding software updates as they rolled out automatically. This ongoing support sometimes felt a bit inconsistent, likely due to the different support agents. Still, the responsiveness of the team was decent. Overall, the entire process felt a bit like a rollercoaster ride—some smooth upsides, but with certain bumps in the road that required patience and back-and-forth communication.