5 out of 55 of 5Verified purchaseSupport and communication
Setup felt like a blend of one-time and ongoing tasks
I was trying to figure out how much of the training and software customization would be one-off versus continuous with the remote workflow tools. At first, customizing the database and dialer seemed like it would be a one-time setup, but the regular updates and occasional tweaks to calling scripts made me realize it’s more ongoing. The telephonic support was helpful when I had follow-up questions after initial setup, which reassured me but also hinted at some complexity that requires attention over time. I’m still mentally juggling if this means more effort long term than anticipated, but overall the support does stand out positively in handling this evolving process.