Setup felt fair but ongoing bits a bit involved
My overall feeling about the sales and pre-purchase stage was pretty positive, though a bit cautious at first. The initial setup of the software and training felt like a one-time effort that demanded my focus, especially in linking the database and activating the calling tools. It was rewarding to see how those parts locked into place after that period. On the other hand, I noticed that some ongoing adjustments, such as managing automatic updates and dialing configurations, required continuous minor attention. That meant the process never quite became hands-off, which I think is natural but worth knowing upfront. The invoicing and payment step was straightforward and worked smoothly, so those parts did not add extra weight. The sales team was clear about what was one-off versus ongoing, which I appreciated since it helped me set expectations. So, sitting between setup and maintenance, I feel they struck a balance, but I’d advise new users to be ready for some ongoing inputs to keep things optimized.