Setup felt a bit drawn out compared to expectations
I found the sales and pre-purchase steps took longer than I had anticipated. From the initial sign-up to finally receiving detailed information about the software’s features, the timeline was stretched across several days. The ordering and invoicing processes were straightforward but required repeated follow-ups to confirm the full package details. The order of steps felt somewhat disjointed; for example, I wished I had access to the training material sooner in the process to evaluate it better before making a payment. Communication was generally clear but the sequence didn’t always seem logical, which led to minor confusion on what came next. This extended timeframe affected how quickly I could start using the main calling and dialing tools effectively. Once set up, the database and automatic update features worked well without me needing much help. Overall, while the entire purchase and onboarding was functional, the pacing was slower than I expected and better step alignment would improve the experience.