Setup felt a bit clunky and ongoing effort needed
My overall experience with the training and onboarding process was somewhat underwhelming. While the initial setup provided a basic framework to get started, I quickly realized that a significant amount of ongoing effort was required to maintain and properly utilize the platform. The one-off setup was straightforward enough, but the continuous configuration and learning curve felt tedious. The telephonic support was decent and responsive when I needed help, which was a positive aspect in this otherwise somewhat clunky experience. However, I would have preferred a more streamlined ongoing process with less need for manual adjustments and frequent referencing of training materials. The balance between initial setup and ongoing duties leaned a bit heavily towards the latter, which made it harder to stay consistent without some frustration. Despite this, the software's core functionalities seem promising, suggesting that with more time investment, a smoother workflow could emerge. In summary, the whole onboarding felt like a work in progress rather than a neatly wrapped solution, requiring patience and persistence.