Setup failed: disappointing experience
I started with trying to set up the database feature as it seemed core to how I could track workflows over time. The initial sign-up promised a smooth onboarding flow, but what I found was a lot of one-off setups that didn’t lead anywhere productive. After basic configuration, I reached the parts of training meant to get me using the dialer and calling tools, which I hoped would integrate well with the database. Unfortunately, these functions didn’t work properly and frequently needed manual fixes to even try calling. I contacted telephonic support multiple times, hoping to get priority assistance, but many calls just ended without solving the issues. It seemed like every setup step required me to redo something, and the automatic updates didn’t help stabilize the system either. The invoicing and payment process itself was straightforward, but that was the only part that ran without a hitch. I was expecting the ongoing support to ease the journey, but for me it felt like the problems accumulated rather than resolved. Weeks in, I was still stuck at the same place where calls failed due to the dialing tool bugs. Overall, the experience was frustrating, and I wouldn’t recommend it for anyone who needs something that just works reliably from the start.