Setup Failed, Could Not Get It To Work
My experience with WFHI software has been largely frustrating. I had hoped signing up and handling the invoicing would be a straightforward one-time setup, but it turned out the ongoing process was more complicated than I expected. The dialer and calling tools never quite integrated well with my workflow, which made regular tasks cumbersome instead of simpler. Database access and management were inconsistent, and the automatic updates seemed to break functionality more than improving it. I contacted telephonic support multiple times, but while they were polite, the assistance did not resolve my issues effectively and felt slow. The training provided during onboarding was generic and didn’t address my specific needs, leaving me unclear about some features. What small reassurance I had was that the payment process was at least transparent and invoicing reliable, so I knew where I stood financially. However, despite giving it a fair shot over several weeks, the software never met my expectations or made my work easier. I had a mild hope support might improve things, but unfortunately, that did not happen. I ended up unable to fully adopt the system for my remote workflows, which is disappointing. The setup required continual troubleshooting, which was a major drawback. Ultimately, the outcome was that the software did not work for my situation at all, so I could not continue using it despite wanting to.