Setup experience was mostly smooth, though some ongoing steps stood out
I think what really stood out to me during the sales and pre-purchase phase was how much of the setup felt like a one-off task versus ongoing work. Signing up and getting initial access to the software was handled quickly and without much fuss, which I appreciated. The onboarding flow introduced the core features well and made the early days easier to handle. However, what I noticed was that the regular automatic updates introduced later did require me to keep an eye on the dashboard, sometimes needing to adapt calls or access times slightly. That ongoing involvement felt like an added task on top of the initial setup, nothing too heavy but still a bit more than just turning on the software once and forgetting it. The telephonic support stayed available through the process, which was reassuring and helped me feel less isolated in adjusting things. Overall, I think this mixture of a mostly smooth entry combined with a touch of continuous engagement was what marked the experience for me.