Setup experience puri tarah se smooth nahi tha
Toh mujhe laga ki support aur communication ko lekar pura process thoda beech beech mein ruk gaya. Ha, setup ke dauran ek ya do baar mujhe turant help mili thi, jiska main shukriya karti hoon, par baaki sab zyada tar toh one-off interactions jaise lage, jahan se zyada support milna expected tha. Jo onboarding flow aur training sessions diye gaye they, woh theek thak the, par jab main software ke calling tools aur dialer features use karna chahti thi regularly, toh issues aaye jo baar baar samajhne par bhi theek se solve nahi hue. Automatic updates ki wajah se kabhi software glitch bhi hota raha, aur main har baar support ko contact karti rahi. Ye continuous assistance jo mujhe lagti thi chahiye thi, woh consistent nahi thi. Payment aur invoicing process complete hone mein samay laga, thoda frustrating tha poora experience. Overall toh main keh sakti hoon ki support aur communication ki facility jo expected thi, woh moujood nahi thi in practice, isliye pura experience thoda disappointing laga.