Setup expectations were off from reality
I was hopeful that the training and onboarding process would offer a straightforward path to getting started with the software. Instead, I encountered many one-off tasks that, once done, did not seem to help with ongoing management or workflow improvements. The instructions promised a kind of fluid setup experience, but in practice, it felt like there were repeated manual steps whenever a new task was introduced. I was expecting a more automated or continuously supportive induction, but most of the time, it was a struggle to keep the system functioning once I began using it regularly. The onboarding was clearly designed to get users started quickly, but the parts about sustaining usage felt neglected or unhelpful. This mismatch left me feeling frustrated by the limited support after initial training. Ultimately, it did not meet the level of ease or continuous assistance I thought it would.