Setup expectations vs reality – thoda confusion raha setup aur support mein
Main soch raha tha ke setup karne ke baad sare processes automatically chalenge aur ongoing support easily milega, par waise nahi hua. Mujhe training kaafi ek baar mili jo fine thi, par baad mein jab kuch software ke features ke baare mein poochha toh samajh nahi aaya ki baar baar call karna padega ya nahi. Support ne ek ya do baar toh jawab diye but consistent help feel nahi hua, matlab ek saath toh thoda support milta hai par jab ongoing queries hongi toh shayad dikkat aaye. Also jab dialer use kar raha tha, to kabhi kabhi calls drop ho jati thi aur maine support ko bataaya toh thoda wait karna pada solutions ke liye. Setup ke initial bhaag mein sab clear tha, par long term mein thoda uncertainty thi. Mujhe laga tha expectations jyada honge isliye rating thodi kam de raha hoon.