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WFHI review

Setup ek baar toh acha tha, par baad mein jyada nahi help karta

2 out of 52 of 5Verified purchaseSupport and communication

Setup ek baar toh acha tha, par baad mein jyada nahi help karta

Main soch raha tha ki support se acchi help milegi, especially setup ke baad bhi, par zyada tar lagta hai initial setup ke baad mujhe zyada support nahi mila. Training sessions aur onboarding ke time pe sab kuch detail mein bataya tha, jo achha tha, par jab regular use kar raha tha dialer aur database features ko, toh lagta tha ki mujhe khud hi zyada seekhna pad raha hai. Telephonic support thoda warm tha, lekin lagataar ongoing basis pe itna helpful nahi ban paya. Jo calling tools hain, unke kuch issues aate hain kabhi kabhi, par unka quick fix mujhe phone pe guide karta tha, woh theek tha. Lekin poora support system aisa nahi tha jo har baar mere sath khada rahe. Main consensus yeh hai ki ek baar toh setup mein support achha tha, par baaki time mein kuch cheeze main khud hi navinchit karta raha tha.

Arjun Samir SodhiLadakh, IndiaExperience: Published:
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