Setup ek baar ho gaya par ongoing support thoda weak laga
Maine jab training aur onboarding shuru kiya toh sab kuch thoda complicated laga, especially dialer aur calling tools ke setup mein. Initial training sufficient thi aur database feature samajhna asaan tha, jo ek positive baat hai. Lekin mujhe ye lagta hai ki onboarding ke baad ki regular support aur follow-up se thoda compromise ho raha tha. Automatic updates toh chalti rahi par unka documentation kabhi kabhi adequate nahi tha, jis se mujhe baar baar support team ko call karna padta tha. Sign-up aur invoice process smoothly chala, par software ke kuch functionalities ke liye mujhe lagta hai ki ongoing guidance kam mili. Ye sab thoda disappointing raha kyunki maine socha tha ki initial training ke baad workflow aur bhi smooth hoga. To conclusion yeh hai ki ek baar setup ho gaya toh baseline fir bhi bana rahta hai, par jitna expected tha continuous assistance utna consistent nahi mila. Thoda aur robust support aur clear communication zaruri hain, tabhi continuous use acha rah sakta hai.