Setup effort was more than I expected at first

Setup effort was more than I expected at first

I thought most setup would be one-off, like signing up and paying, but I found ongoing effort needed, especially with managing contacts in the database and adjusting dialer settings. The initial sales pitch suggested a fairly simple start, but the reality was the software required regular interaction to stay effective. Some updates added improvements, while others made me re-learn parts. Invoicing was quite clear and mostly one-off per billing cycle, so that felt simple. Overall, the effort to keep workflows running was higher than I’d anticipated, which made me reassess how much time to devote, but I adapted eventually and found the balance manageable.