Setup easy tha, par ongoing training thodi kami thi
Training aur onboarding ka jo process tha, woh shuru mein thoda acha laga tha. Particularly signup ke time telephonic support ne quick answers diye the, jo achha tha. Lekin mere liye dikkat thi ki zyada training ek baar ki thi, matlab setup karte waqt basics samjhane wale sessions the, par baad mein jo ongoing guidance mile, woh kam tha. Mujhe samajh mein aaya ki software updates apne aap hoti hain, par kabhi kabhi mujhe naye features ke baare mein jaanne ke liye khud search karna padta tha. Dialer tool aur database kaafi user friendly the, lekin jab daily kisi aur tarah ke issues aaye, toh mujhe supportive training sessions ki kami mehsoos hui. Is wajah se mujhe online resources pe bharosa zyada tha individual solutions ke liye. Overall, onboarding initial stage mein smooth tha, par phir bhi jo continuous help ki zarurat hoti hai, usmein thodhe kamzor lage. Yeh baat thik hai ke sign-up aur payment ki process simple thi aur invoice bhi time pe mili, par training ke liye thoda aur sustained effort hona chahiye tha bar bar use karne wale log ke liye.