Skip to main content

WFHI review

Setup easy tha but ongoing training mein kami lagi

2 out of 52 of 5Verified customerTraining and onboarding

Setup easy tha but ongoing training mein kami lagi

Main soch raha tha ki training aur onboarding itni simple hogi ki ek baar setup karte hi sab kuch smoothly chalta rahega. Shuruaati setup accha tha, dashboard samajhne mein koi dikkat nahi hui. Lekin ongoing basis par training sessions mujhe thode repetitive aur confusing lage. Har baar ek jaise cheezein dikhayi jati rehti thi, jo productive nahi thi, aur main sochta tha ki ek baar achhe se guide kar diya to fir baar baar karane ki zarurat nahi honi chahiye thi. Calling tools aur dialer features ko samajhne ke liye normally mujhe bhi khud se kuch experimentation karna pada, jo software ko use karne mein delay karta hai. Database feature bhi initial setup mein theek laga, lekin uska regular use aur updates ke liye koi constant knowledge transfer nahi hua. Mera overall experience yeh tha ki setup phase mein acche se kaam kiya gaya, par jo ongoing training support chahiye tha wo thoda inconsistent raha. Agar yeh balance better hota, toh shayad software ka potential aur achhe se samajh pata.

Abhay GokhalePunjab, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy