Setup didn’t click well since most tasks were one-time only
From the start, I assumed the initial setup would be a stepping stone for ongoing work, but it soon became clear that most of the configuration was a one-off task with limited continuing benefit. The sales process had suggested an easier flow into continuous use, but instead, I found myself spending significant time completing the onboarding without much clarity on how often I would need to repeat certain steps. The system seemed to expect ongoing engagement, yet many of the key database and dialer configurations felt like they were intended just for the start. This mismatch made me question the value of what I was being sold in terms of ongoing software upgrades and training. While the invoicing and payment were straightforward enough, it felt frustrating that the main setup didn’t translate into sustained practical use without further learning or additional purchases. I had a moment where I realized that the product might not fit my long-term remote workflow needs as well as I had hoped, and that weakened my overall impression.