Setup costs vs ongoing charges me kuch confusion thi
Jab maine pehli baar contact kiya aap logon se, main soch raha tha ki setup ek dafa ka hoga aur phir bhoat zyada additional charges nahi aayenge. Lekin baad mein pata chala ki kai baar, ongoing charges bhi hain, jo thoda unexpected tha. Aapke pre-purchase explaination mein ye cheez clear nahi thi, jisse main thoda confuse ho gaya. Sales communication mein setup ki details clear ho sakti thi, especially invoices aur subscription fees ke baare mein. Sign-up karne ke baad, maine dekha ki software updates aur support ek alag ongoing expense ke roop mein appear hote hain. Yeh cheez mujhe pareshan karti hai kyunki expectations thodi alag thi. Overall, mujhe laga ki better clarity aur transparency honi chahiye thi pre-purchase stage pe, taaki main jaanta ki kaunsa kharcha ek dafa ka hai aur kaunsa baar-baar aaye ga. Aapko shayad apna billing process thoda aur explain karna chahiye buyers ko.