Setup costs felt more upfront than ongoing support expected
Before subscribing, I assumed that most of the setup with WFHI would be a one-off investment, and that ongoing support and updates would be minimal and straightforward. As I started using the platform, I saw that while there was indeed a significant initial effort required to configure the software and set up database integrations, the continuing adjustments and updates did require more regular attention than anticipated. The automatic updates feature kept the system current but occasionally shifted some functionalities, so I had to spend extra time learning the changes after each update. Meanwhile, the invoicing and payment processes were transparent and well-managed, which made administrative tasks easier. Reflecting on the balance, I would say that the early setup phase demands dedication, but the ongoing process involves a steady commitment to stay adaptable. This was somewhat different from what I expected before purchase, but manageable once I set the right expectations.