Setup completed but ongoing support still needed
The initial setup phases were mostly one-off tasks, like registering, receiving the invoice, and going through the initial training. That part went fine, though it wasn’t exactly fast. But from what I’ve observed, a lot of support and communication still happens regularly afterward, especially to adjust configurations or clarify database usage. So while I have the software up and running now, there’s an ongoing learning and support requirement rather than a clean finish. It’s not all automatic updates; sometimes you really need to pick up the phone and ask questions. The outcome is that the system works, but it’s clear it demands continued attention to stay effective.