Setup clicked after first week
When I started with the training and onboarding, I was honestly a bit overwhelmed by the amount of one-off setup steps needed. From signing up to getting familiar with the dialer and the database features, it felt like a long list to get through. The initial training sessions walked me through the dashboard and calling tools, but it wasn’t until about halfway through my first week of actually using the software every day that things really clicked. I realized that most of the setup is a one-time thing; once I had everything configured, the ongoing maintenance was minimal. Automatic updates happened in the background and didn’t disrupt my workflow, which was a relief because I worried about things changing on me. The only reservation I have is that the onboarding could maybe be paced a bit differently so users don’t feel swamped right away, but overall I appreciate the thoroughness. Now I’m comfortable using the software as part of my daily routine without much fuss. The training laid a solid foundation, even if it took some time to fully sink in.