Setup clear tha, ongoing support kaafi thoda tha
Jab main WFHI software ko use karna start kiya, toh setup process mostly ek baar ka tha. Software installation se leke database integration tak, sab kuch initial training ke dauraan ho gaya tha. Uske baad mujhe lagta hai ki ongoing support ki zarurat bahut kam padi. Dialer aur calling tools ko continuous chalu rakhne ke liye zyada help maangni nahi padi kyunki system apne aap updates karta raha, jo ki acha tha. Telephonic support ko maine use tab kiya jab mujhe invoice samajhne mein thoda confusion hua tha, par baaki ke mahino mein main aksar software ko independently run karta raha. Training sessions ne clear guidance di thi ki kaise sab manage karna hai, jisse baar-baar help lene ki zarurat kam hui. Is tarah kik total process kaafi smooth chal raha tha kyunki jyadatar cheezein one-off setup mein solve ho gayi thi, aur ongoing maintenance fairly minimal tha.