Setup clear but ongoing help is the highlight
Setting up WFHI was mostly a one-off process that I could handle with the documentation provided. The initial set-up of the database and dialer tools took some time but was manageable on my own thanks to the detailed training modules. What I found most noteworthy, however, was the priority assistance after onboarding. Whenever I had questions or needed clarifications, the telephonic support was prompt and helpful, which made continuing with the workflow much easier. This ongoing support really stood out compared to other services where setup was easy but follow-up help was minimal. The automatic software updates didn't disrupt my work, which was a relief. The invoicing and payment process also ran smoothly after initial setup. So overall, while the main setup is standard and mostly self-driven, I’d say the dedicated ongoing support is the best part of WFHI’s offering and the key reason I feel confident continuing to use it.