Setup Clarity Was Good, But Sales Information Thodi Mixed Lagi
Mujhe lagta hai WFHI ka sales aur pre-purchase phase thoda mixed tha, kyunki setup process kaafi theek tha aur easy samajh aaya ki kaunse steps one-off hain aur kya ongoing hona hai. Lekin mujhe jo thoda dikkat lagi wo sales communication mein thi, jo kabhi kabhi clear nahi hoti thi ki after sign-up kya expectations hongi, especially billing aur support ke regarding. Setup ke dauran, dialer aur database tools jaldi ready ho gaye the, jo kaafi achha tha. Par sales team ki taraf se detail explanation thoda kam aur thoda inconsistent tha, isliye mujhe khud se hi decisions leni padti thi kabhi-kabhi. Phone support ne iss baat mein madad ki, par fir bhi agar pehle se zyada clear communication hota toh journey aur smooth hoti. Overall, setup toh fine tha, lekin sales side thoda better ho sakta hai.